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You acknowledge that these terms of returns and exchange are limited to direct sale by us to you and that these terms of returns and exchange are not available in case of a sale by third party and invoice which shall be governed by the terms of such sale. For this purpose we must receive the merchandise within 2 days from the date of delivery.We are not liable for any damages caused to the Product during transit.
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at firstname.lastname@example.org and a prompt response is assured to such mails. Alternatively, the customer may even call at our customer care number +91-11-40569447 which remains open 10am-6pm IST on 5 DAYS (Monday to Friday).with details of the product and the defect
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.